Policy & Shipping

Shipping Policy

Welcome to Mink Hair Mafia! We're excited to have you here. Below, you will find our comprehensive shipping policy to ensure a smooth and transparent shopping experience.

Processing Time

- **Order Processing**: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- **Order Modifications**: If you need to make changes to your order, please contact us within 24 hours of placing your order.

Shipping Rates and Estimates

- **Domestic Shipping**: We offer a flat rate of [Flat Rate] for all domestic orders within [Country]. Free shipping is available on orders over [Amount].
- **International Shipping**: International shipping rates vary depending on the destination. Shipping costs will be calculated at checkout.

Estimated Delivery Times

- **Standard Shipping**: 5-7 business days
- **Express Shipping**: 2-3 business days
- **International Shipping**: 10-15 business days

Please note that delivery times are estimates and may vary based on external factors beyond our control.

 Shipping Carriers

We use a variety of shipping carriers to ensure your order reaches you in a timely manner, including but not limited to:
- USPS
- UPS
- FedEx
- DHL (for international orders)

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the link provided in the email.
 

Shipping Address

Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

 Customs, Duties, and Taxes

Mink Hair Mafia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Lost or Damaged Packages

- **Lost Packages**: If your package is lost in transit, please contact us at info@minkhairmafia.com so we can assist you in filing a claim with the shipping carrier.

- **Damaged Packages**: If your order arrives damaged, please email us immediately at info@minkhairmafia.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

No Returns or Exchanges

Contact Us

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at:
- Email: info@minkhairmafia.com


Thank you for shopping with Mink Hair Mafia!